Ask a question

You can ask Gus anything about your work in plain words. This page covers where to ask, how to point Gus at the right record, and how to check what it tells you.

Ask

1. Open Gus. Press Ask Gus in the left rail, or Ask Gus about this deal (or meeting, or company) at the bottom of a record. See Where to find it.
2. Type your question in the box at the bottom of the panel, or press one of the suggested questions.
3. Press Enter or Ask. Shift and Enter starts a new line instead.

When you open Gus from the left rail with no conversation going, it introduces itself and offers one example question for each kind of thing it can help with. Opened from a deal or meeting, it offers questions about that record instead, such as "What is blocking…?" for a deal, or "What should I know going into this meeting?" for an upcoming meeting.

While Gus works, a line above the answer says what it's doing, such as Searching what Goose knows or Reading the deal. Press Stop to end the answer early; what Gus has written so far stays, marked Stopped. A stopped answer still uses credits, and a change Gus had already started may still go through, so check the record if you stopped Gus mid-change.

Choose what Gus answers from

The chip under the panel's title says what Gus will answer from. Press it to change that under Answer from.

• Opened from a deal, the choices are the deal, the deal's company if it has one (Account, which covers every deal with that company), and All memory, your whole workspace.
• Opened from a meeting, the choices start with the meeting itself. Then come its deal and its company, if it has them, and All memory. The line under each choice says what it covers. For an upcoming meeting on a deal, for example, the meeting choice covers the earlier meetings on that deal.
• Opened from a company card (Ask Gus about this company), the only choice is the company. There's no All memory there; open Gus from the left rail to ask more widely.
• Opened from the left rail, Gus answers from All memory. If a deal or meeting is open on the page, the chip starts on that record instead, and you can widen it to All memory.

Narrowing the chip points Gus at one record. It doesn't change what Gus is allowed to see: see What Gus can see.

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Good questions

Gus does best with a question about something that was said, agreed or planned, or about the state of a record. For example:

• "What did we agree on my last call?"
• "What follow-ups do I owe this week?"
• "Which of my deals close this month?"
• "Has anyone raised security review on my deals?"
• "What changed on this deal since the last meeting?"

Name the customer, the deal or the time you mean, or open the record first so the chip is already set to it. To ask about one source, say so: "in my email", "from Slack", "in the transcript", or "this week".

You can also ask Gus to do something, such as "Add a to-do to send the pricing sheet by Friday". See What Gus can change for you.

Read the answer and check its sources

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• Numbered markers in the answer show where each point came from. The same numbers are on the chips in the Sources row under the answer. Each chip shows the kind of source, its title where Goose has one, and its date.
• Press a marker or a chip to see the passage it came from, under the Sources row, with who said it and when. Press it again, or press Escape, to close it.
• Open source goes to the meeting, email or document. Opened from the left rail, Gus stays open, so you don't lose the answer. If you're already looking at that record, the button says Already open instead.
• No Sources row means Gus answered without quoting a meeting, email or document, for example from a deal's own fields such as its stage or amount, or because Goose Brain is off. A chip that shows only a kind and a date, such as Note · Oct 7, 2026, is one Goose has no title for, or a Drive document whose name you can't read.
• Show steps, under the answer, lists what Gus looked up or did to answer, such as Read the deal or Searched what Goose knows, with how long the answer took.

Goose is AI and can make mistakes. That reminder sits under the box you type in. Check anything important against its source before you act on it.

Ask again, under the last answer, sends your last question again as a new question in the same conversation. The first answer stays, and the question appears twice. It uses credits like any other question.

Earlier conversations

Each question starts or continues a conversation. Press the clock button at the top of the panel to see your last 20 conversations. You can search them, or press one to carry on where you left off. Gus puts the chip back on the record you were asking about. + New conversation starts again with an empty panel.

In a long conversation, Gus works from the latest 40 messages, and reopening it shows those 40. If Gus seems to have lost track of something you said early on, start a new conversation and say it again. Who can see your conversations is covered in What Gus can see.

Related

• What Gus can change for you
• Common snags