Request a seat
Request a seat
Meetings

Docs

Docs menu

Meetings

Upload a transcript

Give Goose a call's transcript yourself, so it can write the summary and to-dos for a meeting that wasn't recorded.

When Goose didn't record a call, you can still get its notes: upload the transcript, and Goose analyzes it the same way it analyzes a recording. It writes the summary, pulls out the to-dos and fills in your sales methodology.

Where to find Upload

  • On the Meetings page, a meeting that's Waiting for transcript has Upload beside the status in the Follow-up column.
  • In an open meeting that's waiting for its transcript, press Upload transcript.
  • On Home, a customer meeting that wasn't recorded may offer Add a transcript on its card.

Each of these opens the same Upload transcript dialog.

Upload it

  1. Add the transcript to the Transcript box. Either paste the text, or drag the file from your computer and drop it on the box. There's no button to browse for a file: drag it in. Goose accepts plain-text files, such as .txt, .vtt, .srt and .md. Other files, such as Word documents or PDFs, are turned away: copy the text out of them and paste it instead.
  2. If you like, set the Call date (optional).
  3. If an estimate shows at the bottom left, it says about how many credits the analysis will use, and how many you have.
  4. Press Upload & analyze.
The Upload transcript dialog: a Transcript box to paste into or drop a file on, an optional Call date, and a note that the analysis usually lands in under a minute.
Paste the transcript, or drop a file on the box.

The analysis usually takes under a minute, and the meeting updates by itself. To close the dialog without uploading anything, press Cancel.

Common snags

  • "This meeting has already been analyzed — its transcript can’t be replaced." You can only upload a transcript for a meeting Goose hasn't analyzed yet. A meeting that already has notes keeps them.
  • "That file type isn't supported …" The file isn't plain text. Open it, copy the text and paste it into the box.

For what each meeting status means, see Why a meeting has no notes.

Note

You can also add a transcript in Settings › Brain, under Add a transcript, while Goose Brain is on and isn't paused for storage or credits. A transcript added there isn't tied to a meeting: Goose learns from it for Goose Brain, but it doesn't become a meeting's notes. It can be read by everyone in your workspace.